Terms of service

Welcome to YUZI. By accessing or purchasing from our website, you agree to the Terms of Service listed below. Please read them carefully before using our platform.

1. General Information

This website is operated by YUZI (“we”, “us”, “our”).
Throughout the site, the terms “you”, “customer”, and “user” refer to anyone accessing or purchasing from the website.

By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies and updates posted on our website.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or using the site under a parent/guardian’s supervision.
You are using the website for personal, non-commercial purposes.

3. Products & Pricing

All our products are listed with accurate descriptions, photos, and pricing to the best of our ability.
Prices may change without prior notice.
We reserve the right to discontinue any product at any time.

4. Order Acceptance

Once you place an order:

You will receive an order confirmation email.
However, final acceptance happens only when the order is dispatched.
We reserve the right to cancel or refuse any order due to stock issues, payment failure, suspicious activity, or incorrect information.

If your order is cancelled after payment, the amount will be refunded to the original mode of payment.

5. Shipping & Delivery

Delivery timelines mentioned at checkout are estimates.
Delays may occur due to courier issues, weather, festivals, or unforeseen events.
Shipping charges (if applicable) will be displayed at checkout.

We are not responsible for packages after they have been marked Delivered by the courier partner.

6. Returns, Refunds & Exchanges

Our return and refund policy is available on the Returns & Refunds page.
By shopping with us, you agree to the terms listed in that policy.

Items that do not meet quality check conditions may be rejected.

7. Accuracy of Billing & Account Information

You agree to:

Provide complete and accurate address, phone number, and email details.
Update your information whenever required.

We are not responsible for orders lost due to incorrect address or contact details provided by the customer.

8. Prohibited Uses

You are prohibited from using the website for:

Fraudulent activity
Reselling our products without permission
Misusing discounts, coupons, or referral codes
Uploading viruses or malicious code
Violating copyright or proprietary rights

We reserve the right to terminate access if misuse is detected.

9. Intellectual Property

All content on the website including:

Designs
Graphics
Product images
Trademarks
Text
is owned by or licensed to YUZI.

You may not copy, replicate, modify, or distribute any content without written permission.

10. Third-Party Links & Tools

We may provide access to third-party tools (e.g., payment gateways, analytics tools).
We are not responsible for:

Their content
Functioning
Policies
Data handling practices

Use them at your own discretion.

11. Errors & Omissions

Occasionally, there may be typographical errors or inaccuracies.
We reserve the right to correct these at any time without prior notice.

12. Limitation of Liability

In no case shall YUZI, its founders, employees, partners, or affiliates be liable for:

Any indirect or consequential losses
Delay in service
Misuse of products
Issues caused by third-party courier services

Our liability is limited strictly to the value of the product purchased.

13. Privacy

Your submission of personal information is governed by our Privacy Policy.

14. Changes to Terms of Service

We may update or modify these Terms at any time.
Updated versions will be available on this page with a revised date.

15. Governing Law

These Terms and any related disputes will be governed by and interpreted in accordance with the laws of India, specifically under the jurisdiction of [Your City], India.

16. Contact Information

For any queries regarding these Terms of Service, you may contact us at:
📩 house.of.yuzi@gmail.com